{"id":51010,"date":"2022-11-23T16:49:39","date_gmt":"2022-11-23T19:49:39","guid":{"rendered":"https:\/\/suporte.quattrus.com\/?p=51010"},"modified":"2024-07-12T20:42:16","modified_gmt":"2024-07-12T23:42:16","slug":"login-datos-incorrectos-en-gestiona","status":"publish","type":"post","link":"https:\/\/suporte.quattrus.com\/es\/login-datos-incorrectos-en-gestiona\/","title":{"rendered":"Login: Datos incorrectos en Gestiona"},"content":{"rendered":"\n<p class=\"wysiwyg-text-align-left\">Si al iniciar sesi\u00f3n en Quattrus aparece el siguiente mensaje:<\/p>\n<p class=\"wysiwyg-text-align-left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-51016 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2023\/08\/Datos-incorrectos-1.png\" alt=\"\" width=\"478\" height=\"586\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2023\/08\/Datos-incorrectos-1.png 478w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2023\/08\/Datos-incorrectos-1-245x300.png 245w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/p>\n<p class=\"wysiwyg-text-align-left\">Significa que uno de los campos llenados es incorrecto. Puede proceder de dos maneras:<\/p>\n<p class=\"wysiwyg-text-align-left\">1. Utilice el bot\u00f3n \u00bfOlvid\u00f3 su contrase\u00f1a?<br \/>Para m\u00e1s informaci\u00f3n, visita el art\u00edculo\u00a0<a href=\"https:\/\/suporte.quattrus.com\/es\/login-olvide-mi-contrasena-en-gestiona\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00bfOlvidaste tu contrase\u00f1a?<\/a><\/p>\n<p class=\"wysiwyg-text-align-left\">Si al solicitar una nueva contrase\u00f1a sigue apareciendo el error <em>Datos Incorrectos<\/em>, significa que el campo Empresa o el campo Usuario es incorrecto.<\/p>\n<p class=\"wysiwyg-text-align-left\">En este caso, proceda de la siguiente manera:<\/p>\n<p class=\"wysiwyg-text-align-left\">2. Ponte en contacto con tu <strong>Facilitador Interno<\/strong>, o env\u00eda un correo electr\u00f3nico a suporte@quattrus.com y se lo reenviaremos al responsable de la cuenta.<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[2725,2702,2704],"tags":[2712],"class_list":["post-51010","post","type-post","status-publish","format-standard","hentry","category-faq-usuarios-quattrus-es","category-quatrrus-es","category-usuario-quattrus-es","tag-quattrus-es"],"_links":{"self":[{"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/posts\/51010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/comments?post=51010"}],"version-history":[{"count":3,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/posts\/51010\/revisions"}],"predecessor-version":[{"id":56316,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/posts\/51010\/revisions\/56316"}],"wp:attachment":[{"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/media?parent=51010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/categories?post=51010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/es\/wp-json\/wp\/v2\/tags?post=51010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}