{"id":49222,"date":"2022-11-23T16:49:39","date_gmt":"2022-11-23T19:49:39","guid":{"rendered":"https:\/\/suporte.quattrus.com\/?p=49222"},"modified":"2024-07-10T13:43:57","modified_gmt":"2024-07-10T16:43:57","slug":"login-incorrect-data-gestiona","status":"publish","type":"post","link":"https:\/\/suporte.quattrus.com\/en\/login-incorrect-data-gestiona\/","title":{"rendered":"Login: Incorrect Data Gestiona"},"content":{"rendered":"\n<p class=\"wysiwyg-text-align-left\">If, when logging into Quattrus, the following message appeared:<\/p>\n<p class=\"wysiwyg-text-align-left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-45558 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2022\/11\/Snap-2022-11-23-at-16.46.10.png\" alt=\"\" width=\"467\" height=\"645\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2022\/11\/Snap-2022-11-23-at-16.46.10.png 467w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2022\/11\/Snap-2022-11-23-at-16.46.10-217x300.png 217w\" sizes=\"auto, (max-width: 467px) 100vw, 467px\" \/><\/p>\n<p>It means that one of the fields filled in is incorrect. You can proceed in two ways:<\/p>\n<p>1. Use the <strong>Forgot your password<\/strong>?<\/p>\n<p class=\"wysiwyg-text-align-left\">For more information, access the article <a href=\"https:\/\/suporte.quattrus.com\/en\/login-forgot-my-password-gestiona\/\" target=\"_blank\" rel=\"noopener noreferrer\">Forgot your password<\/a><\/p>\n<p>If, when requesting a new password, the Incorrect Data error continues to appear, it means that either the Company field or the User field is incorrect.<br \/>In this case, you must proceed in the second way:<\/p>\n<p>2. Contact your Internal Facilitator, or send an email to suporte@quattrus.com and we will forward it to the person responsible for the account.<\/p>\n<p class=\"wysiwyg-text-align-left\">\u00a0<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[2724,74,2708,2710],"tags":[2714,2714],"class_list":["post-49222","post","type-post","status-publish","format-standard","hentry","category-faq-usuarios-quattrus","category-uncategorized","category-quattrus-en","category-usuario-quattrus-en","tag-quattrus-en"],"_links":{"self":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/49222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/comments?post=49222"}],"version-history":[{"count":4,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/49222\/revisions"}],"predecessor-version":[{"id":56229,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/49222\/revisions\/56229"}],"wp:attachment":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/media?parent=49222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/categories?post=49222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/tags?post=49222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}