{"id":38169,"date":"2021-11-25T10:59:47","date_gmt":"2021-11-25T13:59:47","guid":{"rendered":"https:\/\/suporte.quattrus.com\/?p=38169"},"modified":"2024-07-30T09:38:40","modified_gmt":"2024-07-30T12:38:40","slug":"dashboard-gestiona","status":"publish","type":"post","link":"https:\/\/suporte.quattrus.com\/en\/dashboard-gestiona\/","title":{"rendered":"Dashboard on Gestiona"},"content":{"rendered":"\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-pills nav-uppercase nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-home-dashboard\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_home-dashboard\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_home-dashboard\"><span>Home Dashboard<\/span><\/a><\/li>\n<li id=\"tab-understanding-the-tabs\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_understanding-the-tabs\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_understanding-the-tabs\"><span>Understanding the Tabs<\/span><\/a><\/li>\n<li id=\"tab-action-plan-and-fca-tabs\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_action-plan-and-fca-tabs\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_action-plan-and-fca-tabs\"><span>Action Plan and FCA Tabs<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_home-dashboard\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-home-dashboard\">\n\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33689 alignnone size-large\" style=\"font-size: 14.4px;\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-1024x285.png\" alt=\"\" width=\"1024\" height=\"285\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-1024x285.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-300x83.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-768x214.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-1080x300.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-1280x356.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-980x273.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38-480x134.png 480w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.42.38.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At the top you will find the following information:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33392 alignnone size-large\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-1024x35.png\" alt=\"\" width=\"1024\" height=\"35\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-1024x35.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-300x10.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-768x26.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-1080x37.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-1280x44.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-980x34.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34-480x17.png 480w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.43.34.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong><span style=\"font-weight: 400;\">When clicking on the ICG button, the system will return to its initial dashboard. Next to the button is the <\/span>&#8220;Three bars&#8221;<\/strong> <span style=\"font-weight: 400;\">menu where you have access to the most advanced options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the center of the screen is your EGU Score. There you can track your EGU score in real time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the right corner, you will see a globe where you can change the ICG language. The company information and the name of the user responsible for the ICG table are attached to the side.<\/span><\/p>\n<p style=\"padding-left: 60px;\"><em><span class=\"wysiwyg-underline\">Observation:<\/span><br \/><span style=\"font-weight: 400;\">When a manager clicks to view another user&#8217;s ICG, company and user information will appear as follows:<\/span><br \/><\/em><em><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33693 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.47.22.png\" alt=\"\" width=\"203\" height=\"34\" \/><br \/><span style=\"font-weight: 400;\">Notice that the company is referring to the selected user, that is, the Administrative Manager, belongs to the company \u201cDicas Online1\u201d and \u201cGestor Compras\u201d as well, in this case.<\/span><br \/><\/em><\/p>\n<p class=\"wysiwyg-text-align-left\"><span style=\"font-weight: 400;\">Finally, we have the gear icon, where you can check more information about the logged in user, access the settings and log out.<\/span><\/p>\n<p class=\"wysiwyg-text-align-left\"><span style=\"font-weight: 400;\">Below you will see the ICG icons, visit the<\/span> <a href=\"https:\/\/suporte.quattrus.com\/menu-icg\/\" target=\"_blank\" rel=\"noopener noreferrer\">ICG Menu<\/a> <span style=\"font-weight: 400;\">article to understand what each icon means.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33395 alignnone size-large\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-1024x34.png\" alt=\"\" width=\"1024\" height=\"34\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-1024x34.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-300x10.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-768x25.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-1080x36.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-1280x42.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-980x32.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02-480x16.png 480w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-10.51.02.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At the bottom you can view the ICG version and in the right corner you can click to access the Support Portal.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-22870 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03.png\" alt=\"\" width=\"1680\" height=\"31\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03.png 1680w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-300x6.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-1024x19.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-768x14.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-1536x28.png 1536w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-1080x20.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-1280x24.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-980x18.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2020\/03\/Snap-2020-03-23-at-10.56.03-480x9.png 480w\" sizes=\"auto, (max-width: 1680px) 100vw, 1680px\" \/><\/p>\n<p>\u00a0<\/p>\n\n<\/div>\n<div id=\"tab_understanding-the-tabs\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-understanding-the-tabs\">\n\n<ul>\n<li class=\"wysiwyg-text-align-left\">My KPIs<\/li>\n<\/ul>\n<p class=\"wysiwyg-text-align-left\"><span style=\"font-weight: 400;\">In this tab are located the Main KPIs. You will need to manage these items.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33401 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49.png\" alt=\"\" width=\"1366\" height=\"54\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-300x12.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-1024x40.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-768x30.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-1080x43.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-1280x51.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-980x39.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.33.49-480x19.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<ul>\n<li>My Auxiliary KPIs<\/li>\n<\/ul>\n<p class=\"wysiwyg-text-align-left\"><span style=\"font-weight: 400;\">In this tab are located the Auxiliary KPIs, that is, items that do not need management, but support the analysis and monitoring of the main KPIs<\/span><\/p>\n<p class=\"wysiwyg-text-align-left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33404 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03.png\" alt=\"\" width=\"1366\" height=\"53\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-300x12.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-1024x40.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-768x30.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-1080x42.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-1280x50.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-980x38.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.35.03-480x19.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<ul>\n<li>Delegated KPIs<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">KPIs that are delegated from my leader\/manager to me. When the user completes the measurements, action plan and FCA, it will automatically appear to the leader\/manager.<\/span><\/p>\n<p class=\"wysiwyg-text-align-left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33407 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27.png\" alt=\"\" width=\"1366\" height=\"53\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-300x12.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-1024x40.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-768x30.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-1080x42.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-1280x50.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-980x38.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.36.27-480x19.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<ul>\n<li>Subordinate Red<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When a subordinate&#8217;s KPI has the red beacon of the month or the red Customer Band, the KPI will appear in this tab so that the leader\/manager can follow up.<\/span><\/p>\n<p class=\"wysiwyg-text-align-left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33410 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30.png\" alt=\"\" width=\"1366\" height=\"54\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-300x12.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-1024x40.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-768x30.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-1080x43.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-1280x51.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-980x39.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.37.30-480x19.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<ul>\n<li>Totalized KPIs and Linked KPIs<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When column D is marked with a gray stripe, it means that the KPI is linked or totaled.<\/span><br \/>P<span style=\"font-weight: 400;\">To learn more, visit the<\/span> <a href=\"https:\/\/suporte.quattrus.com\/cadastro-item-totalizacao-de-item\/\" target=\"_blank\" rel=\"noopener noreferrer\">Totalized KPI<\/a>\u00a0article.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33697 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44.png\" alt=\"\" width=\"1366\" height=\"83\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-300x18.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-1024x62.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-768x47.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-1080x66.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-1280x78.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-980x60.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.52.44-480x29.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<h3 class=\"wysiwyg-text-align-left\">\u00a0<\/h3>\n<h3 class=\"wysiwyg-text-align-left\">Understanding the Columns<\/h3>\n<h6>\u00a0<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33413 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01.png\" alt=\"\" width=\"1366\" height=\"24\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-300x5.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-1024x18.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-768x13.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-1080x19.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-1280x22.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-980x17.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-11.39.01-480x8.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p><strong>1. Owner:<span style=\"font-weight: 400;\">\u00a0Indicates the user that the KPI belongs to.<\/span><\/strong><br \/><strong>2. C\/P:<\/strong> <span style=\"font-weight: 400;\">Referring to Customer S.E.C.T. and the priority of the items.<\/span><br \/><span style=\"font-weight: 400;\">To learn more, visit the article<\/span> <a href=\"https:\/\/suporte.quattrus.com\/cliente-c-e-v-a\/\" target=\"_blank\" rel=\"noopener noreferrer\">S.E.C.T.<\/a><br \/><strong>3. My KPIs:<\/strong> <em><span style=\"font-weight: 400;\">Name of the KPI.<\/span><br \/><\/em><strong>4. Months:<\/strong> <span style=\"font-weight: 400;\">Represent the performance of each KPI by comparing what has been done with the forecast for each month.<\/span><br \/><strong>5. Metric:<\/strong> <span style=\"font-weight: 400;\">Represents the unit of measurement for each KPI.<\/span><br \/><strong>6. D:<\/strong> <span style=\"font-weight: 400;\">Indication if the KPI is unfolded, linked or totalized.<\/span><br \/><strong>7. A:<\/strong> <span style=\"font-weight: 400;\">If you have an attachment to the KPI, a paper clip will appear.<\/span><br \/><strong>8. Green Band:<\/strong> <span style=\"font-weight: 400;\">Forecast for each KPI.<\/span><br \/><strong>9. CH:<\/strong> <span style=\"font-weight: 400;\">Chronic red.<\/span><br \/><span style=\"font-weight: 400;\">To learn more, visit the article<\/span> <a href=\"https:\/\/suporte.quattrus.com\/o-que-e-vermelho-cronico\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is the Chronic Red?<\/a><br \/><strong>10. Goal:<\/strong> <span style=\"font-weight: 400;\">Represents the expected goal for each KPI.<\/span><\/p>\n\n<\/div>\n<div id=\"tab_action-plan-and-fca-tabs\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-action-plan-and-fca-tabs\">\n\n<ul>\n<li>Action Plan<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In this tab it will be possible to register or consult an Action Plan.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33420 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20.png\" alt=\"\" width=\"1366\" height=\"131\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-300x29.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-1024x98.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-768x74.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-1080x104.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-1280x123.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-980x94.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2019\/03\/Snap-2021-07-06-at-14.05.20-480x46.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<ul>\n<li>FCA (Fact &#8211; Cause &#8211; Action)<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When a result for the month has gone out of range (beacon is not green), a black outline will appear around the beacon. When you click on this beacon, the FCA tab will be available.<\/span><br \/><span style=\"font-weight: 400;\">In this tab you will analyze the causes for your result to be out of the expected.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33700 alignnone size-full\" src=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28.png\" alt=\"\" width=\"1366\" height=\"310\" srcset=\"https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28.png 1366w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-300x68.png 300w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-1024x232.png 1024w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-768x174.png 768w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-1080x245.png 1080w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-1280x290.png 1280w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-980x222.png 980w, https:\/\/suporte.quattrus.com\/wp-content\/uploads\/2021\/07\/Snap-2021-07-16-at-10.54.28-480x109.png 480w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n\n<\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[2713,2708,2710],"tags":[2711,2714],"class_list":["post-38169","post","type-post","status-publish","format-standard","hentry","category-dashboard-usuario-quattrus-en","category-quattrus-en","category-usuario-quattrus-en","tag-quattrus","tag-quattrus-en"],"_links":{"self":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/38169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/comments?post=38169"}],"version-history":[{"count":5,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/38169\/revisions"}],"predecessor-version":[{"id":56440,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/posts\/38169\/revisions\/56440"}],"wp:attachment":[{"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/media?parent=38169"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/categories?post=38169"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/suporte.quattrus.com\/en\/wp-json\/wp\/v2\/tags?post=38169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}